Learning Path
AI at Work Essentials
Learn to use AI assistants confidently and responsibly for writing, research, analysis and everyday productivity.
Beginner4 weeks · 2 hrs/week5 modulesFree
1
How AI assistants work
A plain-language introduction to what AI tools can and can't do.
- What a language model is (no maths)
- Strengths and weaknesses
- Accuracy and checking facts
2
Prompting with confidence
Use the RTCFC formula to get useful answers first time.
- Role, task, context, format, constraints
- Iterating like a conversation
- Exercise: rewrite 3 weak prompts
3
AI for everyday work
Drafting, summarising, meeting notes and research.
- Email and document drafting
- Summaries for different audiences
- Research with source checking
4
Responsible use
Protect data, avoid bias and keep human judgement in the loop.
- Data privacy basics
- Spotting bias and errors
- Team guidelines template
5
Your AI workflow
Design a personal workflow and prompt library you'll actually use.
- Map your weekly tasks
- Build your prompt library
- Share your workflow with the community